Privacy Policy
Your privacy is of utmost importance to us. This policy explains how we collect, use, protect and share your information when you use our platform.
Information we collect
We collect information to provide and improve our services. Information is collected in the following ways:
Authentication data
When you sign up using Google OAuth or Sign in with Apple, we receive only the identity and profile details required to create and secure your account, such as name, email and profile photo when shared by the provider. We do not have access to your Google or Apple password.
Original content
We collect and store information you enter into the platform, such as brand profiles, ICP definitions and lead search queries, to provide AI-powered Lead Discovery services.
Usage data
We log information about your interaction with the platform, such as number of lead searches performed, platforms selected and features accessed.
Technical data
We may collect information such as IP address, browser type, operating system and device data to ensure security and platform functionality.
Payment data
When you subscribe to a paid plan, your payment data is processed directly by our payment partner, Stripe. We do not store your card data on our servers. We only have access to information about subscription status (active, canceled, etc.) to manage your plan.
How we use your information
Provide and maintain the service
To create your account, authenticate your access with Google or Apple when you choose those providers, process your Lead Discovery queries and manage your workspace history.
AI content processing
Your lead search queries and ICP data are processed by AI to discover relevant leads and generate contextual responses.
Manage your subscription
To administer your plan (Free or Pro), control credit usage and process payments via Stripe.
Communication
To send important emails about your account, service updates or notifications from the referral system.
Improvement and security
To analyze how users interact with the platform, identify trends, fix issues and protect the service from fraud or abuse.
Information sharing
We do not sell your personal information. We share your data only in the following circumstances:
With service providers
With companies that help us operate, such as Stripe (payment processing), Supabase (backend infrastructure and database) and Google (authentication and optional integrations with Gmail or Calendar). We require these partners to protect your information in accordance with this policy.
For legal compliance
If required by law or valid legal process to disclose your information.
Your rights and control
You have control over your personal information:
Access and editing
You can access and edit your profile information on your account page.
Subscription management
You can manage, change or cancel your subscription at any time through Stripe's Customer Portal, accessible from your account page.
Account deletion
You can request deletion of your account and data by contacting us.
Data security
We implement technical and organizational security measures to protect your information against unauthorized access, alteration or destruction. We use Supabase's secure infrastructure and follow industry best practices.
Changes to this policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.
Contact
If you have questions about this Privacy Policy, please contact us at info@multifyco.com.